Refund policy

Right of withdrawal

Pursuant to Article 59 of the Italian Consumer Code (Legislative Decree 206/2005), the right of withdrawal is excluded for distance contracts concerning the supply of goods that, by their nature, are subject to rapid deterioration or expiration.

Given the perishable nature of our products (cheeses and the hampers containing them), the customer cannot exercise the right of reconsideration once the order has been confirmed and prepared for shipment.